Shipping & Delivery Information for Carved Cremation Urns

Free Shipping on standard shipping

When placing a order, if the order is placed before 1:00 EST your order will be shipped   usually the next business day . If requiring a wood cremation urn the next day your order would have to be placed before 10:00 the day prior , please call our office if you need your wood urn the next day ( 519 5272922 ) so we can make arrangements with our couriers .

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Standard ground shipping is free to all of Canada and parts of the Continental U . S  . The States  California , Oregon , Nevada , Alaska , and Hawaii  will cost a flat rate of 45.00 for shipping no matter how small or large with in a 40 pound range . The Standard FREE shipping to All of Canada will usually take between 3 - 10 days. FREE shipping to the other parts of the U . S . A . will usually take between 4 - 10 days as long as things go okay at the border . We cannot guarantee on time shipments to the U S A as we do not control the border but things usually go okay as we have not had any complaints on this matter .

Standard Ground Shipping

To our USA customers Our company is not responsible for any duty charges , nor can we guarantee that your package will not be held up at Customs

Couriers

We use the following Couriers for shipping  Fed Ex , UPS , Canada Post and Porolater

Return Policy

Houle s Custom Woodcarving will always do it s best when it comes to shipping and customer service, we offer a Full Money Back Guarantee excluding shipping back to our shop. If you ever  feel unsatisfied about your order ,please call our office we will always work out any differences 1 519 5272922 or email djhoule@tcc.on.ca

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When ordering from our company We except payments using Pay Pal or money order , certified cheques